Hotlines
Vitality Hotel Reservation
+43 7723 8501 3017
Thermal & Sauna
+43 7723 8500 2526
Vitality Centre & Treatments
+43 7723 8500 2551
General information
+43 7723 8501

Guest Informations

GUIDELINES FOR HEALTHY INTERACTION

Dear Guest,

We are delighted to see you have chosen to spend a few days away at the SPA Resort Therme Geinberg! You’ve made a great choice, as no guest before you has ever enjoyed so much space – or privacy. Savour every aspect of the luxury on offer, and feel free to speak to our staff if you have ideas about how we could make your stay even more pleasant!

Here are our healthy interaction guidelines:

We all adhere to the DHFV guidelines – guests and staff:
D – Distancing – keep a minimum distance of 1 m
H – Hygiene, cleaning and disinfection of hands several times a day
F – Face coverings must be worn in all areas of the resort, except your hotel room, at your table in the restaurant areas, on the way to and in areas with water-based applications, on the loungers, in the sauna cabin
V – Ventilation: All enclosed indoor areas must be thoroughly and regularly aired

Thank you for observing these guidelines to help ensure we all spend a safe and mutually respectful time here together!

The SPA Resort Therme Geinberg team

A distance of at least 1 metre must be maintained to people who do not live in the same household as yourself around the entire SPA Resort Therme Geinberg. Please read the floor markings. A total of 136 contact-free hand disinfectant dispensers can be found around the entire spa hotel and thermal baths. Please use them regularly. We also recommend you wash your hands thoroughly several times a day.

We expect guests to arrive with a normal temperature and to be feeling generally healthy when they come to SPA Resort Therme Geinberg. There is a contact-free thermometer on the staircase leading down from the reception area to the thermal baths.

Our reception desk is staffed 24/7. Please contact us at any time if you have questions or requests. All members of staff have received comprehensive training as regards hygiene and safety measures.

Your room is thoroughly cleaned, ventilated and disinfected every day. For reasons of hygiene, all objects that cannot be disinfected have been removed from the room, like the daytime blanket usually found on the bed.

We request you to disinfect your hands at the entrance to all of our restaurant facilities. Guests at the ‘Vitalhotel’ we accompany you to your table at breakfast and for your evening meal. Guests are obliged to wear a face

All SPA applications are available as usual. These are subject to the 1-metre distancing rule and the obligation to wear face coverings for both guests and members of staff.

The fitness studio and the Sports & More hall can be used as usual. There is no duty to wear face coverings in the training area as long as the 1-metre social distancing rule is observed. Surfaces and equipment must be disinfected by guests themselves. Our staff now cleans and disinfects at shorter intervals to enhance safety. Please register for sports activities (see sports schedule) in advance, as some sessions are subject to group size restrictions.

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